Warehouse Manager
Tucson, Arizona•Full-time
$80,000 - $110,000 annually
$80,000 - $110,000 annually
About the Job
Krosswood Doors is at a strategic inflection point. We are a $30M omni-channel building materials manufacturer (HomeDepot.com, Krosswood.com) scaling rapidly toward $50M+. To handle this volume, we must transform our Tucson facility from a "scrappy startup" environment to a world-class, scalable industrial operation.
As our Warehouse Manager, you will be the linchpin of this transformation. Our logistics hub currently handles over $11M in freight annually, moving containers of raw materials and shipping complex, heavy finished goods via LTL.
We need a leader who can execute the basics flawlessly—receiving, put-away, and shipping—while simultaneously implementing Lean Warehousing principles to professionalize the facility for our next stage of growth.
The Mission: Fix the Foundation & Build for Scale:
- Inventory Velocity & Integrity: You will eliminate the backlog. Your mandate is to ensure all inbound freight is received, audited, and physically put away in its correct location within 24 hours. You will implement a daily Cycle Count routine to ensure 99.5%+ inventory accuracy.
- Damage Reduction (The "Zero Defect" Mindset): Doors are fragile. You will develop standard work for pallet building and LTL loading, treating damage claims as a process failure that must be root-caused and fixed.
- 6S Implementation: Transform the physical environment. You will lead the Warehouse through a 6S reset (Sort, Set in Order, Shine, Standardize, Sustain, Safety).
- Visual Management: You will implement visual controls (floor markings, signage, status boards) so that the flow of goods is obvious to anyone walking the floor.
Key Responsibilities:
- Floor Supervision: Spend 80% of your time on the floor. Monitor forklift speeds, turning behaviors, and stacking techniques to ensure safety and product integrity.
- Start-of-Shift Stand-ups: Set the tone every morning. Lead a daily huddle to review safety, yesterday’s errors, and today’s volume targets.
- Housekeeping: Enforce a "Clean as you Go" policy. You understand that a messy dock leads to lost product and safety hazards.
- Process Builder: You are comfortable writing a "How-To" guide for receiving a container or loading a truck and training the team until they get it right.
- Metrics Management: Track and report weekly on the "Vital Few" KPIs:
- Inventory Accuracy.
- Put-Away Timeliness (Dock-to-Stock time).
- Shipping Accuracy.
- Damage/Shrinkage %.
Who You Are:
- The "Player-Coach": You lead from the front. You are willing to hop on a forklift to show a new hire exactly how to place a pallet without damaging the goods.
- The 6S Champion: You hate clutter. You understand that a disorganized warehouse is an unsafe and unprofitable one.
- The Disciplinarian: You hold people accountable. If a process isn't followed, you step in to correct it immediately, but you do it with respect and a teaching mindset.
- The Logistics Pro: You are experienced with heavy/bulky freight (not just small parcels). You understand the physics of loading trucks safely.
Qualifications:
- Experience: 5+ years of Warehouse Management experience, preferably in building materials, furniture, or industrial distribution.
- Methodology: Practical experience applying 6S or Lean concepts to organize a chaotic environment.
- Technical: Proficient in WMS (Warehouse Management Systems) and Excel.
- Language: Bilingual (English/Spanish) is highly preferred to effectively train and lead our Tucson workforce.
Why Krosswood?
- Impact: You won't be a cog in a wheel. You will be the architect of our logistics capability.
- Growth: This is a clear pathway to operational leadership in a private-equity-backed growth environment.
- Culture: We are builders. We value direct communication, accountability, and getting the job done right.
Benefits:
- Health, dental, vision and other supplemental insurances.
- Paid Time Off.
- Paid Holidays.
- 401k Plan.